Any problems you meet, please contact us first instead of open a dispute or give bad feedback, anything will be solved, we will serve you in the heart Thank you.
Note: About the eye color for the twins, if choose the Blue color, means both two babies send Blue eyes. If choose Brown, means both two babies send Brown eyes. If you want one doll with brown eyes and one doll with blue eyes, please give us your order number and contact our customer service arrange it for you. Thank you for your cooperation !!!
1)Brand name: KEIUMI
2)Material: High quality full vinyl,100% safe and comfortable.
3)Baby size:19 inches about 49 cm.
4)Eyes:Acrylic eyes, bright and clear, looks so realistic.
5)Hair:High quality pasted wig hair.
6)Structure:Head and limbs are all made of silicone vinyl. Can put it in water. Imported soft vinyl raw material production, non-toxic;doll limbs can be active,it can sit or lie,can not stand,speak or feed.
7)Package content:Doll, clothes, magnetic pacifier, milk bottle, birth certificate.
8)Application:children birthday gift, children play toys, Christmas gift for your babies or your lovers and also collection by collection lovers.
1. Doll sizes:our doll leg is curved, we measure the doll leg as it is in straight state, that is the length from the thigh to the knee plus the length from knee to tiptoes: so there exists 2-3 cm deviation due to different measuring ways.
2. Doll delivery:All dolls will be sent out in 2-5 working days after the payment down. Our Price does not include taxes, or other hidden charges, we are not responsible for any custom duty or import tax. hope you can understand it.
3. Color difference:There exists the color difference due to the color reflection in the monitor,lighting, backgroud etc.
The actual color shall be subject to the color of the doll received .
4.Doll accessories:The doll sent without diaper due to weight control. If you need, contact us first before you buy it. The small plush toy usually send the same as picture, if there haven’t in picture means will not includes it in your package.Sometimes it may out of stock, then we will send randomly for your doll. Thank you for your kind understanding.
5.The parcel may squashed when you received after the long journey. If so, you can put the doll under the sunshine to shine it, after few hours it will return to normal shape. Any further question, just feel free to contact with us.
6.Usually we sent the clothes seperately with the doll, if the doll clothes you select is dark color, we sugess use the salt wash the clothes first before you put it on the doll to avoid the doll stained by the dark color.
7. Return service:We guarantee all the items are in 100% good condition and high quality.If you are unhappy with an item for any reason, pls return it within 7 days of receipt, it will be replaced or a refund given.If the products have any quality problem, we will offer refund to you.
KEIUMI, established in 2014, we have our own factory, warehouse, professional service team, we also opened overseas warehouses in Brazil and Russia. Since the establishment of the company, we have been welcomed by customers with its high quality, fast transportation, and good after-sales service.
KEIUMI is committed to creating high-end brands, so that every child in each family can realize the doll dream.
KEIUMI–FOR YOU AND ME .